High-heeled shoes next to a smartphone displaying product information retrieved via embedded NFC tag. A representation of digital product identity, smart t

Authenticity, Digital Warranty and Customer Engagement

Enables automated warranty registration, supports meaningful customer engagement and ensures product authenticity for the owner - which can be linked to Digital Product Passports.

T.journey

T.journey transforms the post-purchase experience by offering digital warranties, anti-counterfeiting verification, and customer engagement tools. By linking product authentication with supply chain data, it enables brands to enhance consumer trust and unlock new business opportunities. This solution also has a significant role to play in Digital Product Passport (DPP) solutions.

Close-up of a high-heeled shoe being worn, with a hand gently holding the heel. The product comes to life: tactile experience, digital identity, and invisi

Business Needs

T.journey creates a seamless connection between the brand and the end customer by enabling interaction with products via NFC tags or QR codes. 

With a simple tap, customers can access product details, authenticity, and exclusive digital experiences. 

Tangible benefits include: 

  • Enhanced post-purchase experience
  • Increased trust and product authenticity
  • New business opportunities (personalised services, loyalty programs)

Key Features

Key features include: 

  • Automatic warranty activation at purchase
  • Product authentication and proof of ownership
  • Marketing campaign integration

Our customers

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